Jewelry FAQs

• How to choose the bracelet size?

  Choosing the perfect bracelet size is very important. The bracelet sizes are always listed in the description section, under the "Dimensions" heading. Prior to choosing the bracelet size, we advise measuring your wrist with measuring tape. In order to have different fitting styles, add an inch(es...

• How to choose the ring size?

  Most of our rings are adjustable, and there is no option for choosing the size. For example, the beaded rings are made with an elastic band, and they can stretch from size 8 up to size 11. While the rings with metal shanks are retractable from sizes 5,5 up to size 9, or 11. All of our rings have...

• Do you make customized items?

  We would love to, but unfortunately, at the moment, due to the high amount of orders we receive daily, it is not possible for us to offer customized items. However, if you would like to know more about or purchase a specific crystal, you can always contact our crystal specialists that are ready ...

• Do you have a crystal set for all the zodiac signs?

  Yes! We have crystal sets for all zodiac signs! Check them out here right away. In case you need any additional information or recommendation, feel free to contact our crystal specialists here.

• What materials do you use to craft your jewelry?

  We only work with high-quality, natural stones. Any item that has anything else included like dyed or synthetic stone, has that information noted in the product's description part. Please note, that for items made of crystal beads, we use a specific crystal line elastic band. There are some parts...

• Do you send information about the crystal meanings with the jewelry?

  We are happy to say that we send our Conscious Items with information cards containing useful tips about crystals bought and their use. However, if you would like to know more ways to use or cleanse and charge a specific crystal, feel free to contact our crystal specialists here.

• Is the jewelry handmade?

  We are extremely proud to have very unique items, designed in a particular way. Our team will continue to impress customers with handmade items.

• Is it shipped/packed safely?

  Our packages are handled with care because it is our job to make sure that your parcel is packed in a way that will allow it to travel safely to its final destination. However, Conscious Items unfortunately cannot predict and make guarantees for unfortunate events through the whole logistic chain...

• How to fix/resize a bracelet?

  Actually, it is really easy. You will just need an extra elastic band and our short tutorial that you can find here. The information that is worth sharing -  we started sending extra elastic bands with our bracelets recently. We wanted to provide the opportunity to restring the bracelet in cases...

• Can I wear my crystal jewelry in water?

  We advise not to wear any jewelry while showering or in the swimming pool, in order to avoid any possible damage or losing the item.

• Can I wear my crystal jewelry while sleeping?

  There is no one right answer here. For example, Obsidian is usually advised to be kept overnight every other night; Moonstone is not to be worn on the full moon. Basically, it is up to the crystal and wearer energy to match up. For more information feel free to ask our crystal specialists for pe...

• Can you work out while wearing crystal jewelry?

  We advise avoiding wearing the crystal jewelry while working out in order to avoid any possible damage or losing the item.

• How should the metals/silver parts of jewelry be cleaned?

  If the silver parts start to look dull, lightly polish them with a soft, dry cloth to bring them back to being pretty and shiny.