If Conscious Items are not meeting your expectations, we will make sure to offer solutions to regain customer satisfaction.
Please make sure to contact us at support@consciousitems.com and send us images/videos within 30 days of receiving the item(s). Any requests after this period will not be eligible for a refund.
We would like to understand why you’re not satisfied so that we can improve our items and overall service next time!
Once it is established that a refund is the only solution, we will process it immediately.
Please note that the refund may take up to 30 days to be credited to your card for the Debit/Credit card payment or 3-5 business days for PayPal payment.
Note:
Free items from special offers are final sale. Returns and exchanges do not apply.
You can learn more about our policies here.